Frequently Asked Questions
Everything you need to know about shopping with Second Female.
What is your standard shipping policy?
We offer worldwide shipping with delivery times typically ranging from 2-5 business days. Standard shipping is free on all orders over $150.
How can I return an item?
You can return any unworn item within 14 days of receipt. Simply use the pre-paid return label included in your package and drop it off at your nearest service point.
Which payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
How do I find the right size?
Each product page features a detailed size guide. Our collections generally follow standard European sizing, but we recommend checking specific measurements for the best fit.
Are your materials sustainably sourced?
Yes, we are committed to increasing our use of organic and recycled materials. Many of our pieces are crafted from certified sustainable fabrics to reduce our environmental footprint.
Can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your shipment's progress in real-time.